• To give our customers a peace of mind, our cleaning partners must be vaccinated to be able to perform any jobs. Cleaning partners who are in quarantine status or exhibit any covid-19 related symptoms are also not allowed to accept jobs.
• To help maintain a safe environment for all, customers who make booking must not be in quarantine status or exhibit any covid-19 related symptoms. It is strongly advised for customers to be vaccinated before proceeding in making a booking.
• While ensuring a smooth experience for your bookings, safety for all is our top priority. Thank you for your understanding on any re-arrangements that may happen during this period.
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We are in line and up-to-date on the Government' safety and hygiene procedures. |
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All our cleaning partners are required to wear a mask and carry hand sanitizers during a job. |
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We have provided extensive training and briefings to our cleaning partners regarding pandemic precautions. |
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We are immediately informed by our cleaning partners if they feel unwell or experienced any symptoms of COVID-19. |
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The cleaning partner’s account will be temporarily suspended in the event of coming in close contact with COVID patients, until the swab test results are out. |
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Quick response from our Customer Support Team to assist in customer enquiry and requests. |
What Can You Do: |
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Let our cleaning partners wash his/her hands and feet prior to entry. |
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Stay up-to-date with your residence’s new Standard of Procedures to make sure no rules or regulations are violated. |
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Make sure our cleaning partners (Local/Foreign) is able to gain access for entry to residences to avoid late services. |
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If you are experiencing any Covid-19 symptoms, you may inform us to postpone the service at least 24 hours notice before service day. |
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Able to postpone the services until further notice (at least 1 day notice for postponing next day booking). |