• To give our customers a peace of mind, our cleaning partners must be vaccinated to be able to perform any jobs. Cleaning partners who are in quarantine status or exhibit any covid-19 related symptoms are also not allowed to accept jobs.
• To help maintain a safe environment for all, customers who make booking must not be in quarantine status or exhibit any covid-19 related symptoms. It is strongly advised for customers to be vaccinated before proceeding in making a booking.
• While ensuring a smooth experience for your bookings, safety for all is our top priority. Thank you for your understanding on any re-arrangements that may happen during this period.
|We are in line and up-to-date on the Government' safety and hygiene procedures.|
|All our cleaning partners are required to wear a mask and carry hand sanitizers during a job.|
|We have provided extensive training and briefings to our cleaning partners regarding pandemic precautions.|
|We are immediately informed by our cleaning partners if they feel unwell or experienced any symptoms of COVID-19.|
|The cleaning partner’s account will be temporarily suspended in the event of coming in close contact with COVID patients, until the swab test results are out.|
|Quick response from our Customer Support Team to assist in customer enquiry and requests.|
What Can You Do:
|Let our cleaning partners wash his/her hands and feet prior to entry.|
|Stay up-to-date with your residence’s new Standard of Procedures to make sure no rules or regulations are violated.|
|Make sure our cleaning partners (Local/Foreign) is able to gain access for entry to residences to avoid late services.|
|If you are experiencing any Covid-19 symptoms, you may inform us to postpone the service at least 24 hours notice before service day.|
|Able to postpone the services until further notice (at least 1 day notice for postponing next day booking).|